Shipping Policy
Last updated: January 1, 2025
Processing Time
All orders are processed within 1–2 business days (Monday through Friday, excluding public holidays). Orders placed on weekends or holidays will begin processing on the next business day. You will receive a confirmation email once your order has been processed and shipped.
Shipping Times
Standard Shipping: 5–10 business days Expedited Shipping: 1–3 business days International Shipping: 7–15 business days depending on destination. Please note these are estimates and not guarantees. Delays may occur due to carrier issues, customs processing, or weather events beyond our control.
Free Shipping
We offer free standard shipping on all domestic orders over $50. Orders under this threshold will have a flat shipping rate applied at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Use this number on our Order Tracking page or on the carrier's website to monitor your delivery status.
International Orders
For international orders, customers are responsible for any customs duties, import taxes, or fees levied by the destination country. These charges are separate from our shipping costs and are not refundable.
Lost or Stolen Packages
If your tracking shows "Delivered" but you have not received your package, please wait 2–3 business days as packages are sometimes marked delivered prematurely. If still not received, contact us and we will work with the carrier to resolve the issue.
Questions? Contact our support team.